J. Reynolds Building Services – Data Privacy Statement


Personal data is any information that could identify a person (data subject).  Personal sensitive data relates to information concerning a data subject’s racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences.

A data subject is any identified or identifiable person whose personal data is processed by the data controller responsible for the processing.

A data controller determines the purposes for data processing and the way personal data is processed.

Processing is any action or actions performed on personal data such as collection, organisation, storage, erasure or destruction.  This list is not exhaustive.

Data Collection

J. Reynolds Building Services obtains personal data that is required for services.  Personal data is not actively sourced externally however J. Reynolds Building Services may receive personal data from third parties, for example in the form of referrals.

J. Reynolds Building Services may be required to contact data subjects in support of services and therefore may collect contact details such as name, email address, telephone number and address.  J. Reynolds Building Services collects any additional data received by email, letter, telephone, through jreynoldsbuildingservices.co.uk or by any other means of correspondence.  J. Reynolds Building Services does not retain bank details belonging to data subjects.

J. Reynolds Building Services does not store personal data obtained from social media interactions outside of social media platforms unless service requests, enquiries or complaints are received; the information is then covered as outlined in this policy.

J. Reynolds Building Services may be affected in ability to provide products and services if a data subject chooses not to provide some or all of the aforementioned information.

Data Protection and Retention

J. Reynolds Building Services has security measures in place to protect personal data from theft, loss and breach of privacy.  Access to personal data is strictly limited to select persons of authority.  There is also a Firewall (security software) in place to protect internal information from the internet.

J. Reynolds Building Services practises a 6-year retention period after which personal data is securely destroyed.  Personal data retained by J. Reynolds Building Services can be reviewed at any time to determine whether it is still needed which can result in the destruction of the personal data prior to the deadline of the retention period.  Please be aware that companies can keep personal data for longer if kept for public interest archiving or statistical purposes.

Other Data Processing

J. Reynolds Building Services acts as a data controller by processing personal data.  Processing must be with legitimate interest and compatible with the reason the data was originally collected.

J. Reynolds Building Services may use personal data to provide data subjects with requested products and services; this can be in the form of contacting data subjects in response to enquiries, complaints and disputes.

J. Reynolds Building Services may be required to process personal data for investigating, detecting and reporting crime; to demonstrate compliance and to actively comply with industry standards and any laws and acts that may apply.

J. Reynolds Building Services can share personal data with third parties if data subjects consent to the data portability.  J. Reynolds Building Services does not otherwise share personal data with third parties.

Google Analytics

When jreynoldsbuildingservices.co.uk is visited, a third party service called Google Analytics is used to collect standard internet log information and details of visitor behaviour patterns.  This is to discover factors such as the number of visitors to various parts of the site.  This information is processed in a way that does not identify anyone; J. Reynolds Building Services does not make, and does not allow Google to make, any attempt to find out the identities of those visiting jreynoldsbuildingservices.co.uk.


Data may be obtained from cookies through jreynoldsbuildingservices.co.uk.  These are small text files that are placed on a computer by visited websites; they are widely used in order to make websites work or work more efficiently.  Cookies also enable delivery of more personalised content.  Most web browsers allow some control of most cookies through the browser settings.  Please note that in a few cases some website features may not function if cookies are removed from the browser.

External Websites

Jreynoldsbuildingservices.co.uk may contain links to external websites.  J. Reynolds Building Services is not responsible for the privacy practices of such other sites and encourages visitors to read the privacy statements of every website that collects personal data.


Data subjects have the following rights regarding their personal data:

The right to be informed

Data subjects have the right to clear, transparent and understandable information regarding their rights and how J. Reynolds Building Services uses their personal data.  This is the purpose of providing data subjects with a privacy policy.

The right of access

Data subjects have the right to access the personal data that is being processed by J. Reynolds Building Services.

The right to rectification

Data subjects are entitled to correct their personal data if it is inaccurate.

The right to be forgotten / erasure

Data subjects are entitled to request the deletion of their personal data where there is no exigent reason for J. Reynolds Building Services to continue processing it.  There are exceptions to erasure.

The right to restrict processing

Data subjects have the right to put an end to the processing of their personal data in certain circumstances.  J. Reynolds Building Services can continue to store personal data when processing is restricted but may not further process it.

The right of data portability

Data subjects have the right to acquire and reuse their personal data in certain circumstances as well as the right to have their personal data directly transferred to third parties in certain circumstances.

The right to object

Data subjects have the right to object to J. Reynolds Building Services processing their personal data for business interests, marketing purposes and related profiling.

The right to withdraw consent

Data subjects who have given consent to J. Reynolds Building Services to process their personal data have the right to withdraw their consent at any time.  Any processing of the data subject’s personal data up to that point is not unlawful.

The right to complain

Data subjects have the right to make a complaint to the Information Commissioner’s Office (the data protection authorities) if they believe their personal data has not been processed in compliance with data protection law.

J. Reynolds Building Services may occasionally update this policy; data subjects and visitors to jreynoldsbuildingservices.co.uk may want to check it each time personal data is provided.  Please contact Jillian Reynolds at J. Reynolds Building Services to discuss personal data and the practise of rights.